Posted by: China Moon | December 13, 2007

From Madison Real Estate agent to Chinese Hooker/heroin pusher? PT II

So, as I stated I’ve requested to be removed from the Zillow site altogether; don’t think they want me to leave…

Emails:

  • From: China Moon

12/12/2007 12:37:14 PM Central Standard Time (GMT – 6:00 )

Subject: Please remove my profile from your site

I joined Zillow and was immediately bombarded with threats, derogatory language, accused of being a prostitute, and just overall high school B.S. Per your Good Neighbor Policy under Bottom line (and I for one am in favor of the 1st Amendment); no one is heeding and there’s nothing ‘good neighbor’ about this environment.

Please remove my name, profile and headings from your site as soon as possible. Per the participants on it it isn’t one I want to be affiliated with.

Thank you.

  • Subject: Re: Please remove my profile from your site <<#50579-251384#>>
    Wed, December 12, 2007 4:34 pm
    To:  China Moon

    Dear China Moon,

    Thanks for contacting us.

    I do apologize for the inconvenience this may have caused you. We certainly appreciate your desire to get involved in the Zillow community and welcome your participation. In Zillow.com, we are very strict when in comes to rules and/or etiquette in the Discussion Forums. It is meant as a place for users to get helpful advice.

    However, you have the option of reporting a particular user to us if you think he or she has not adhered to our policies. Just go to the user’s reply and click “Flag Content”. We will review it and will decide on the next step.

    Thank you for making Zillow.com a one-stop-site he or she can have when it comes to getting information about real estate. We sincerely appreciate your patience and understanding on this matter.

    Best regards,

    Zillow.com Customer Service

  • From: China Moon
  • Received: 12/12/2007 5:30:34 PM Central Standard Time (GMT – 6:00 )
  • To: Zillow Support 018
  • Subject: Re: Please remove my profile from your site

Apparently you misunderstood me; it’s not one person alone, it’s over seven (7). I want to be removed ASAP per this type of behavior: http://www.zillow.com/forum/site/ViewThread.htm?tid=14400

  • Subject: Re: Please remove my profile from your site
  • From: Zillow Support 018 <accessibility@zillow.com
  • Date: Thu, December 13, 2007 1:16 p
  • To: China Moon

Dear China Moon,

Thanks for the reply.

Please go ahead and flag these users or you can reply to this email with their screen names and we’ll take it from here. Thank you for providing us the link of the thread and we’ll review it.

We do not tolerate this kind of behavior. Thus, we will do the necessary precaution to stop this.

Best regards,

Zillow.com Customer Service

I’ll keep you posted how things go..

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Responses

  1. […] But if it is, her slap on the wrist was delivered with a cat o’ nine tails. At this point, China just wants to kiss Zillow goodbye, but her parting seems to be delayed by an email […]

  2. Astounding.

    I’m surprised at Zillow. They have been awfully militaristic in their censorship of any content I’ve posted to the Real Estate Guide.

    While I applaud their desire to create a consumer-centric site, allowing a “gang-bang” of this proportion, to the very group of people their trying to attract to provide them relevant content, is disappointing.

    I know some of the players at Zillow pretty well and have respect for what they’re trying to do.

    I hope, China, that this is an isolated event; we’ll soon find out.


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